Return and Refund Policy

At Shivani Fashion, we are committed to providing you with beautiful and high-quality women’s clothing. Please read our policy below to understand how returns and refunds are handled:

❌ All Sales Are Final

• Currently, we do not accept returns, exchanges, or cancellations.
• Please review your order carefully before making a purchase to ensure you select the correct size, color, and style.

📦 Damaged or Defective Items

In the unlikely event that you receive a damaged or defective product, please contact us within 48 hours of delivery with:

• A photo & video of the item showing the defect or damage
• Your order details (order ID, product name)
• We will review your claim and provide a suitable resolution.

⏱️ Refund Process

• If a damaged or defective item is approved for refund or replacement, the amount will be credited to your original payment method.
• Refunds may take 3–7 business days to reflect depending on your bank or payment provider.

💡 Tips for Customers

• Double-check your order details before checkout to avoid mistakes.
• Refer to our Size Guide and product images carefully for the best fit.
• Contact us immediately if there are any issues with your order – we’re here to help!

📩 Contact Us

• If you have questions about returns, refunds, or your order, please reach out:
  📧 shivanifashiona1@gmail.com
  📞 +91 8000558048

💖 Thank you for choosing Shivani Fashion! We value your support and promise to bring you stylish outfits that make you smile.